What is Afterpay?

Afterpay is an optional Buy Now, Pay Later payment service available in Australia. It is an interest-free payment option that lets you pay in 4 simple fortnightly instalments.

When you choose it as a payment option, you will be guided to the Afterpay portal to complete your payment. Please take note that you can only choose Afterpay as a payment option when a Tasker offers it along with their task offer. You will see if it’s available when the Afterpay badge ()appears beside their offer.

Frequently Asked Questions:

• What should I consider before accepting an offer with Afterpay?

While it’s great to be able to post high-valued tasks, it is in the Customer’s best interest to consider their own ability to commit to short-term payment arrangements.

• How do I sign up?

The good news is – you don’t need to sign-up to use Afterpay in Airtasker.

If you're a first-time user and you accept an offer with the Afterpay badge, all you have to do is provide your payment details to complete the transaction. Once the order is approved, your Afterpay account is created. To know more, make sure to check this helpful article.

• Do I have to pay extra when using Afterpay? 

Using Afterpay in Airtasker is free. However, late fees apply when you’re unable to meet a scheduled payment. If you feel this is likely, reach out to Afterpay so they can assist you with the next steps.

• Why can't I pay using Afterpay?

Afterpay is not applicable to all users. It will appear on the Customer's end only when a Tasker opts in and offers it to you. This optional feature can only be used for tasks up to $1450. 

• How am I billed for my Afterpay?

Airtasker and Afterpay offer different services with platforms and policies entirely separate from each. For all billing and/ or payment queries please contact Afterpay through their customer support.

• What if I miss a payment? 

Afterpay is interest-free. However, if you miss a scheduled payment, you can incur late fees. If you have any outstanding payment queries, make sure to check this helpful article or reach out to Afterpay’s customer support.

• What happens if I cancel my task?

Before deciding to cancel, we strongly encourage you to see if there's another way to get the task done. For example, you could change the due date or the task price. For information about making changes to your task, please see our helpful articles here.

However if no agreement is met and cancelling is necessary, please see how to cancel a task for your next steps. Please note that Airtasker immediately sends cancellation refunds to Afterpay, so be sure to contact Afterpay to get your funds back.

• Who do I contact if I encounter issues using Afterpay?

Airtasker and Afterpay are two separate companies governed by separate privacy and security policies. Thus, Airtasker has no means of checking your payment details. However, you can contact them directly through their customer support.

Afterpay should not be used on any purchase that involves or is related to cigarettes and prohibited services outlined in the Airtasker Community Guidelines.