Airtasker’s dispute process stage 3 - Airtasker makes a decision

What do I need to do?

• You will be provided with a detailed copy of our review and the dispute decision.

What will happen?

• The decision will be based on the evidence provided by both users.
• The reasoning behind the decision will be provided in as much detail as possible to help users understand why the decision was made.
• Airtasker will adjust the payment if needed and disburse it accordingly.
• The dispute case will be closed.

How long will this take?

• 14 days from the time we receive both forms or;
• After the allocated time to submit a form has passed

If I don't agree with the recommendation, what happens?

• You may pursue the matter further in your local court or tribunal at your own cost.