Helpful tips for new customers – Airtasker Help Centre

We want all of our valued community members to have the best possible experiences on Airtasker. To set you up for success every step of the way, we’ve created this set of helpful tips for new Customers.

Fill out all your information
Having a detailed profile builds trust between members, meaning a greater chance of your task getting offers. You’ll also need to fill out some internal information (like your payment method) before you can assign your task. Be assured that this information is secure and not publicly accessible anywhere.
Make a detailed task description
Always provide all the details when posting your tasks such as price, description and any applicable photos. This is to avoid any confusion for the Taskers and for them to easily provide an estimated amount for the task. For tips on creating a good task description, see here.
Use the comments section
Through the comments section, you can easily ask questions to potential Taskers to avoid misunderstandings. We recommend asking questions before you assign, to make sure you and the Tasker are on the same page.
Be aware of the Community Guidelines
You’ve agreed to these guidelines by creating an account with Airtasker, so it’s important you understand how they can affect you. The guidelines will help you with the dos and don’ts of task posting, what types of offers we support, and what type of comments you can make.
Check out our price tips
Not sure what amount your task is worth? We have a handy guide you can use as a starting point. Find it here. You can also ask the community to help you when you post your task.
Think about who you assign
We’ve created a marketplace to help you choose the best Tasker for your situation. There are a number of tools for you to use in your decision. We encourage you to keep an eye out for a high completion rate and good reviews. For more tips on assigning a Tasker, see our article here.
Airtasker is here to help
We’ve been working hard on creating a Help Centre with tons of information to support you every step of the way. Always remember though, that if you ever need anything else, our team is always here to help. You can contact us here.

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